Training at the Ministry of Social Policy

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01.10 2024

On September 30, 2024, the High School of Public Governance of the Ministry of Social Policy of Ukraine conducted a training programme to improve the language literacy of public servants as part of the short-term programme ‘Business Ukrainian in Public Administration’ and at the request of the institution where the meeting with the participants took place. The seminar was aimed at improving the professional communication skills of the audience, their level of general language training and the quality of official documentation.

Olena Vadymivna Klymentova, Doctor of Philology, Professor, a recognised expert in the field of Ukrainian philology, answered questions from the Ministry of Social Policy of Ukraine. During the fruitful cooperation of both parties, the audience was informed about the changes to the new edition of the Ukrainian spelling, the expediency of using them in business style (in particular, an interesting discussion took place around feminine pronouns), the topic of standardisation and unification was studied in detail, and the requirements for the execution of organisational and administrative documentation in accordance with DSTU 4163:2020 were considered.

Participants had the opportunity to format their knowledge according to the norms of the modern Ukrainian language, acquire new practical language skills and gain a deeper understanding of the specifics of using standard clichés and phrases in documents. In this way, the main goal of the curriculum was achieved – to improve the level of general language training and develop the communicative competence necessary for the efficient and effective performance of official duties.

The issue of language etiquette, the specifics of its competent implementation at the level of sentence structure and the choice of lexical items according to the situation deserves special attention: the students were able to improve their skills in creating official texts, taking into account the competent use of etiquette formulas in the content. It is worth noting that the theoretical knowledge presented during the class was of direct practical value, which will be reflected in the further daily work of the ministry’s employees, and thus of public administration.

The demand for such events is evidence that the development of the language culture of public servants in Ukraine is becoming an important element of reforming and improving the public service. The participants highly appreciated the content of the programme and noted that the knowledge and skills gained will be indispensable in their future professional activities, which will undoubtedly increase the efficiency and transparency of their work.

We can confidently state that the Business Ukrainian in Public Governance course is one of the important steps towards the introduction of high standards in public governance and the establishment of the role of the Ukrainian language as an integral element of public communication in Ukraine.

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